If you have any feedback on how we can make our new website better please do contact us. We would like to hear from you. 
 

Terms & Conditions

 Privacy 
Payments are through Paypal as your security & Privacy are very important to us, in this way, we Never have access to your personal banking or credit card details & we Never give your details to any Third parties.

Payments
I no longer accept Paypal payments,  Payments via Direct Bank Transfer please, details sent via email when you place your order, Thank you,

Postage

Please note that all Postage/shipping costs are for UK Main Land deliveries ONLY.

Some areas incur extra postage costs, this is set by the delivery companies, not us, so I'm afraid we have to pass on these costs to our customers as we cannot cover them.

 If you place an order & live in one of these postcodes, you will receive an email requesting the extra amount of postal charges incurred before your order is finalised, if you don't wish to proceed with the order, your payment will be refunded to you.

 

Areas affected

Postcodes

Scottish Highlands & Islands

IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE

Northern Ireland

BT

Isle of Man

IM

Isles of Scilly

TR21-25

Isle of Wight

PO30-41

Channel Islands

JE, GY

 

 

Returns and Refunds

In accordance with the Consumer Protection (Distance Selling) Regulations 2000 (and amendments) you are entitled to cancel an order and receive a full refund, including the minimum possible costs of postage (for us shipping the order to you), for any items you order, up to 14 calendar days after you receive the item from us. . The refund will include the minimum postage costs you chose or could have chosen when placing your order. You are responsible for the cost of return the item to us. You must notify us of your intention to cancel the order and you must return the item to us by recorded delivery at your expense and within 14 days of receipt. We will then refund your money within 14 days of receipt of a returned item. It is your duty to take all reasonable care of any items to be returned, including their packaging, up until the time we receive them back from you. Any damage will result in us being unable to refund part or all of the money you have paid. Do note that you cannot return perishable items for a refund. This particularly includes any drugs which we send out in cold packs, such as insulin or vaccines. Additionally you cannot return items which you have started to use. To receive a refund you must notify us within the 14 day period starting when you received the order. The 14 working day limit to request a refund does not apply to any item which is faulty, unfit for purpose, or not as described at the time you placed the order. For all items returned after the 14 day period, you are asked to provide a written explanation of the reason for the return. Returned items in this circumstance may or may not be due a full refund, depending on the circumstances. (For example if you used an item for a while before it broke, you may have to bear some of the cost for the period of time you were able to use it.) In normal circumstances, the limit of our liability for compensation for orders which are delayed or do not arrive at all, will be the value of the order placed. You will not be due for any additional compensation (for instance if you decided to take time off work to receive the order).

 
The Welfare & Comfort of the Horse First

B Forrest Saddlery & Rug Repairs 

See our "Contact Us" page for a map & how to find us.
 
TIMED APPOINTMENTS ONLY NOW PLEASE
Please Telephone,Text or email for a timed appointment; I CAN BE AVAILABLE MOST AFTERNOONS OR AN EVENING
CLOSED: SUNDAYS & BANK HOLIDAYS

PLEASE NOTE - I'M IN  THE FLAT AT THE BACK OF THE HOUSE, NOT IN THE HOUSE ITSELF.

As you look at the house, you need to go down the right hand drive, through the wooden picket fence at the back to the conservatory door. Ring me if you can't find me!


 
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